LAX CC PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://laxcc.com, or other websites and mobile applications owned or operated by LAXCC, INC. This Privacy Policy and the Site is intended for a U.S. audience.
Certain uses or disclosure of personal information may be governed by state law and other privacy notices. Please see the information below regarding California.
PERSONAL INFORMATION WE COLLECT
For the purpose of this Privacy Policy, “personal information” refers to information that can identify you as an individual. This includes Device Information and Order Information.
When you visit our dispensary website, we automatically gather certain details about your device, such as information about your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, as you browse our website, we collect information about the specific web pages or products you view, the website or search terms that directed you to our website, and how you interact with the site. We refer to this information collected automatically as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
- “Log files” track actions taking place on our website and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Additionally, when you make a purchase, attempt to make a purchase, or request information from us through our website, we collect certain information from you, including your name, billing address, payment information (such as credit card numbers and/or bank account information), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
Order Information collected is generally used to fulfill any orders placed through the Site (including processing your payment information, arranging for retail, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you,
Screen our orders for potential risk or fraud, and
When in line with your specific opt-in, provide you with information or advertising relating to our products or services.
The Device Information we collect, such as your IP address, is used to identify and prevent potential risks and fraud, as well as to enhance and optimize the website’s performance. This includes generating analytics on customer browsing and interaction patterns and evaluating the effectiveness of marketing campaigns.
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Dutchie to power our online store, and we need your information to arrange for your pick up.
You can read more about how Dutchie uses your personal information here: https://dutchie.com/privacy.
We use Alpine IQ to manage our loyalty and rewards programs. You can read more about how Alpine IQ uses your personal information here: https://alpineiq.com/privacy.html.
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
We do not use your personal information to provide you with targeted advertisements or marketing communications unless you have specifically opted in to receive them.
MINORS
The Site is not intended for individuals under the age of 21.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR CHOICES
You may always direct us not to share your personal information with third parties, not to use your personal information to provide you with information or offers, or not to send you communications by contacting us by: (i) email at contact@laxcc.com, or (ii) following the removal instructions in the communication that you receive. Your opt-out request will be processed within 30 days of the date on which we receive it.
If you wish to verify, correct, or update any of your Personal Information collected through the Site, you may contact us by mail at the address below or e-mail at contact@laxcc.com. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Site. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all your information from our databases without some residual data because of backups and other reasons.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
SECURITY OF YOUR INFORMATION
We use certain reasonable security measures to help protect your Personal Information or other information which we may obtain from your use of the Site. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us or other information which we may obtain from your use of the Site, and you use the Site and provide us with your information at your own risk.
OTHER SITES
The Site may contain links to other sites that we do not own or operate. This includes links from service providers, advertisers, sponsors and partners that may use our logo(s) as part of a co-branding agreement. We do not control, recommend or endorse, and are not responsible for these sites or their content, products, services or privacy policies or practices. These other websites may send their own cookies to your Device, they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of our Site(s) (including those linked to through an email or social networking page).
CALIFORNIA RESIDENTS
California residents have certain rights regarding our collection and use of Personal Information under the California Consumer Privacy Act (“CCPA”), the California Privacy Rights Act (CPRA), and other California privacy laws. For purposes of this “California Residents” Section (this “Section”) the terms “Personal Information” and “Sensitive Personal Information” have the same meanings as defined under Cal. Civ. Code 1798.140(v) and (ae). To the extent that any other provision of this Privacy Policy conflicts with a provision of this Section, the provision in this Section controls as to California residents.
Collection and Purposes for Use of Personal Information
This section describes, for the past twelve months preceding the date this Privacy Policy was updated, (i) the categories of personal information collected and (ii) the business or commercial purpose(s) for which the personal information will be used. This section also serves as our Notice at Collection of Personal Information.
Categories of Personal Information
(i.) Identifiers, also referred to as “Order Information” above, including name, billing address, shipping address, payment information, email address, telephone number, IP address and professional or employment-related information.
(ii.) Device information including information about your web browser, IP address, time zone, cookies installed on your device, web pages and products viewed, website or search terms that referred you to the Site, and information about how you interact with the Site.
(iii.) Sensory Data such as audio and voicemail messages.
(iv.) Driver’s license or other state identification card.
Business or Commercial Purposes for Use of Personal Information
(i.) Communicate with customers and others.
(ii.) Screen orders for potential risk or fraud.
(iii.) Provide information relating to our products or services.
(iv.) Employment-related.
(v.) Improve and optimize our Site.
(vi.) Generate analytics about how customers browse and interact with our Site.
(vii.) Detecting security incidents and protecting against malicious, fraudulent, or illegal activity.
(viii.) Verify consumers’ identity and/or age
No Sale of Personal Information
We do not sell Personal Information of California residents.
No Sharing of Personal Information for Cross-Context Behavioral Advertising
We do not share Personal Information of California residents with third parties for purposes of cross-context behavioral advertising.
No Use or Disclosure of Sensitive Personal Information Other Than for Authorized Business Purposes
We do not use or share Sensitive Personal Information of California residents other than to verify their identity and age, which is an authorized business purpose under Section 1798.140(e).
Assistance for the Disabled
Alternative formats of this Privacy Policy and Notice of Collection of Personal Information are available to individuals with a disability by through use the Accessibility Adjustments icon available on the Site.
Retention
We will retain each category of Personal Information described above for so long as necessary to accomplish the Business or Commercial Purpose for which it was collected, as described above. We may retain such Personal Information longer where so required by any applicable law.
Rights:
California residents may:
- Request that we delete their personal information.
- Opt-out of the sale of their personal information. We do not sell Personal Information of California residents.
- Opt-out of the sharing of their Personal Information for cross-context behavioral advertising. We do not share the Personal Information of California residents with third parties for cross-context behavioral advertising.
- Request that we limit use or disclosure of Sensitive Personal Information. We do not use or disclose Sensitive Personal Information other than for authorized business purposes.
Request information about:
(i) the categories and specific pieces of personal information we have collected about them;
(ii) the categories of sources from which we have collected their personal information;
(iii) the business or commercial purpose for collecting or selling their personal information;
(iv) the categories of personal information we have sold about them; and
(v) the categories of third parties with whom we have shared, disclosed for a business purpose, or sold their personal information, and which categories of personal information we have sold to which categories of third parties.
We will not discriminate against California residents for exercising their rights under the CCPA. Consistent with Section 1798.125 of the Act.
Requests for Information
California residents may request that we provide certain information about our use of their personal information, as specified above. Upon receiving a request from a California resident, we will take reasonable steps to verify the person‘s identity. We will respond to a verified person’s request by: (a) providing the requested information, or (b) explaining to the requestor why the Act does not require us to provide the requested information.
We will respond to requests for information within 45 days. If a response requires additional time, we will notify the requestor of the basis for the delay and may extend our response period up to an additional 90 days. If the CCPA or CPRA requires us to provide the information requested to the person, we will provide the information covering the 12 months preceding the request, free of charge, and in a readily usable portable format. We have no obligation to provide Personal Information to a California resident more than twice in a 12-month period. If a request or series of requests are manifestly unfounded or excessive, we may charge a reasonable fee for processing the request(s) or may refuse to process the request(s).
Requests to Opt Out
California users may opt out of the sale of their personal information by contacting us at contact@laxcc.com.
Once we have received a directive from a California resident to not sell their personal information, we will not sell their personal information unless and until the person subsequently provides express authorization for the sale of their personal information. We will not ask for their permission to sell their personal information for 12 months after receiving a request to opt out. We will only use information that they provided in submitting a request to opt out for purposes of processing the opt-out request.
Requests to Delete
California residents may request that we delete their Personal Information. Upon receiving a request from a California resident, we will take reasonable steps to verify the person’s identity. We will respond to a verified person’s request by: (a) deleting their Personal Information and, if applicable, directing our service providers to delete their Personal Information; or (ii) explaining to the requestor why the CCPA or CPRA does not require us to delete their Personal Information.
If a request or series of requests are manifestly unfounded or excessive, we may charge a reasonable fee for processing the request(s) or may refuse to process the request(s).
Submitting a Request or Inquiry
California residents or their authorized agents can submit a request or inquiry by contacting our Privacy Officer via email at contact@laxcc.com, or via U.S. mail at the mailing address below.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
This policy was last updated on July 18, 2023
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@laxcc.com or by mail at:
LAX CC Inc.
Attn: Privacy/Legal
8332 Lincoln Blvd
Los Angeles, CA 90045